AskMyHome

User guide

Everything AskMyHome does, in five minutes.

Get to know your home, documents, questions, and vaults before you begin.

1. Your home is the container

Everything lives under a home: documents, extracted details, dates, and vaults. Most people have one. If you own a second property or a rental, you can add an extra home from Dashboard → Add-ons.

You can rename a home anytime from the home's page — click the name and edit it.

An organized home binder and keys in a bright entryway

2. Get your paperwork in

Three ways to add documents, all in the "Add documents" button on a home or vault:

  • Drop files — PDF, JPG, PNG, HEIC, or WebP, up to 25 MB each.
  • Camera — snap a manual page, receipt, or serial plate from your phone.
  • Email — every home has its own private inbound address. Forward a warranty confirmation or an invoice and it lands in your home automatically.

Photos with QR codes can also be scanned to find a linked manual.

A good starting set: your HVAC or appliance manuals, your homeowners insurance policy, and the last year of service receipts. Ten minutes of uploading covers most of what you'll ever need to look up.

A homeowner scanning household paperwork with a phone

3. Ask

"Ask" is the orange panel on every home and vault. Type — or tap the mic and speak — a plain question: What size furnace filter do I need? When does my roof warranty end? Who serviced the water heater last?

Answers come with citations that link straight to the page of the document they came from, so you can verify anything in one click. Ask only searches your own documents — never the open internet.

A homeowner finding answers from household records on a laptop

4. Dates find you

As documents are processed, AskMyHome pulls out expiration and service dates — warranties, policy renewals, permits, filter changes — and gathers upcoming dates into a weekly email, with a separate reminder on the due day.

Everything upcoming across every home and vault shows in "What needs attention" at the top of your home page, and by email.

A phone calendar beside home maintenance supplies

5. Vaults keep sensitive things separate

A vault is a scoped workspace with its own documents and its own Ask panel. The Emergency Vault is included free on every plan — put your water and gas shut-offs, breaker panel photo, insurance numbers, and emergency contacts there so anyone with access can find them in a crisis.

Additional vaults (Estate, Pet, Auto, Home Office, and more) unlock from Dashboard → Add-ons. Add-ons are prorated to your renewal date so everything bills on one day.

Household records and essentials organized into separate compartments

6. Share with your household

Invite people by email from a home's Share page. Three roles:

  • Co-owner — everything an Editor can do, plus inviting and removing people. No billing access.
  • Editor — upload, edit, and organize documents and dates.
  • Viewer — read-only.

Invited people create a free account with the email you invited — they never need their own plan, and they only see the home you shared.

Two household members organizing home information together

7. Rewards

Refer a friend. Share your link from the home page. When someone you referred becomes a paying member, you get a vault free for 12 months. It stacks, with no cap.

Leave a review. One honest review per account, any rating, written right inside the app. The thank-you is 1 vault free for 12 months — your membership renewal date never changes.

A referral reward represented by a gift, phone, and home keys

8. Your data stays yours

Export everything anytime from Settings — documents plus the details we extracted, in a portable format, instantly and free. Delete individual documents or your whole account from the same place.

We never sell your data and never let AI providers train on your content. Full details on our privacy page.

Secure digital home records beside a lock and document folder

Where things live

  • Home — upcoming dates, your homes, referrals.
  • Dashboard — add-ons: extra homes and vaults.
  • Settings — your details, membership and billing, sharing, export, and account deletion.

Still stuck?

Tap the chat bubble in the corner and ask Homer, our support assistant — it knows this guide, your plan, and where every setting lives. For anything else, visit Support.

A homeowner getting help through a phone chat assistant
Support